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India Wide Free Shipping No Minimum Order Sizes

Shipping and Return Policy

Shipping:

We offer shipping to most locations in India. Shipping is chargeable to the customer, unless mentioned otherwise.

We usually dispatch products that are in stock within one business day from the time your order is placed.

There is a nominal charge for Cash on Delivery (COD) if your PIN code is supported. If you reject a confirmed COD order, we will be unable to serve you in the future.

If our logistics partner supports it, we will send you an email with a link where you can track your order. Due to external factors, shipping time is not guaranteed. Shipping and COD fees are non-refundable.

 

Returns, Exchange and Cancellations::

Innerwear products are not returnable due to hygiene reasons. Therefore, we do not offer returns or exchange after delivery.

We do allow order cancellations provided the order has not yet shipped from our side. In case you want to cancel an order, please send us your request for cancellation and order number at hello@theater.xyz.

All refunds are made to the original mode of payment, except for COD orders. COD orders can be refunded through a direct bank transfer, or other modes of online payment, at our discretion.

If you discover a manufacturing defect in a product you bought from our Store, please send us an email at hello@theater.xyz with clear and detailed pictures of the product defect, along with your order number. We cannot sustain and/or accept standard and defective product return requests beyond 7 calendar days from the date of delivery.